> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bronto.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Multi-Organisation

> Operate multiple independent organisations within a single Bronto account, with centralised governance, role-based access, and isolated data.

This guide covers:

* What multi-organisation support does (and does not do)
* How to enable it
* How access works with users and groups

## 1. What Multi-Organisation Support Does

When enabled, multi-organisation support allows you to:

* Create separate organisations under a single parent (management) organisation
* Assign users or groups to each organisation with specific roles
* Cleanly isolate data, dashboards, monitors, and integrations between organisations
* Switch between organisations using a selector in the interface

Each organisation functions as an independent workspace, while the management organisation retains control over access and configuration.

## 2. What Multi-Organisation Support Does Not Do

To avoid confusion, multi-organisation support has the following limitations:

* You **cannot query multiple organisations at the same time**
* All searches, dashboards, monitors, and API requests operate only on the **currently selected organisation**
* There is **no cross-organisation aggregation**, federated querying, or unified analytics view
* Switching organisations fully changes context, including:
  * Data
  * Dashboards
  * Monitors
  * Integrations
  * Usage

## 3. Enabling Multi-Organisation Mode

To enable multi-organisation support:

1. Go to **Settings → Organisations**
2. Open the **General** tab

<img src="https://mintcdn.com/bronto/wdP79MVl2pNrgIR2/images/account-mgmt-images/enable-multi-org.png?fit=max&auto=format&n=wdP79MVl2pNrgIR2&q=85&s=52ff91d05bd0a07974420a6d71bcfb40" alt="General organisation settings" width="1905" height="632" data-path="images/account-mgmt-images/enable-multi-org.png" />

3. Toggle **Multi-Organisation Setup** to enable it

You will then see two additional options:

<img src="https://mintcdn.com/bronto/wdP79MVl2pNrgIR2/images/account-mgmt-images/multi-org-options.png?fit=max&auto=format&n=wdP79MVl2pNrgIR2&q=85&s=4422d04a96a97c1e8846ce52c02bec76" alt="Multi-organisation options" width="1435" height="461" data-path="images/account-mgmt-images/multi-org-options.png" />

### Create New Management Organisation

* Creates a new, empty parent (management) organisation
* If **disabled**, your current organisation becomes the management organisation
* If **enabled**, you will be prompted to provide a name for the new management organisation

<img src="https://mintcdn.com/bronto/wdP79MVl2pNrgIR2/images/account-mgmt-images/create-new-org.png?fit=max&auto=format&n=wdP79MVl2pNrgIR2&q=85&s=96ddf782e64ac9f5ffac0b4db96741bf" alt="Create management organisation" width="1434" height="547" data-path="images/account-mgmt-images/create-new-org.png" />

### Grant All Users Access

* Retains access for all existing users after migration
* If disabled, only you (the administrator) retain access initially
* This operation **cannot be undone** without contacting support

> **Note:**\
> The administrator who enables multi-organisation support is automatically added as an **Admin** to:
>
> * The management organisation
> * Any newly created child organisations

### Sign-in Required

After enabling multi-organisation support, **log out and back in** to refresh your session.

## 4. The Organisation Switcher

After signing back in, an organisation selector appears in the **top-left of the navigation menu**.

This dropdown shows every organisation you have access to. Selecting an organisation switches your entire Bronto workspace to that context.

<img src="https://mintcdn.com/bronto/wdP79MVl2pNrgIR2/images/account-mgmt-images/org-switcher.png?fit=max&auto=format&n=wdP79MVl2pNrgIR2&q=85&s=df519245b2689c957f808351a465be54" alt="Organisation switcher" width="246" height="178" data-path="images/account-mgmt-images/org-switcher.png" />

> **Note:**\
> The management organisation is denoted by a **crown icon**.

## 5. Groups: Managing Access at Scale

Groups simplify managing access across multiple organisations.

A **group** is a platform-level collection of users that can be granted roles on one or more organisations.

### Creating a Group

1. Go to **Settings → Groups**
2. Click **Create Group** and provide a name
3. Open the group and add users using the **Edit** button

Groups are:

* Global across the platform
* Visible and manageable **only from the management organisation**

## 6. Assigning Users and Groups to Organisations

To manage organisation access:

1. Go to **Settings → Organisations**
2. Select an organisation
3. Click **Edit Organisation**

You can then:

* Add users directly
* Add groups
* Assign roles to each (e.g. **Viewer**, **Editor**, **Admin**)

### Group Access Behaviour

When adding a group:

* All users in the group automatically gain access
* Permissions are determined by the role assigned to the group
* Access persists until:
  * The user is removed from the group, or
  * The group’s organisation assignment is changed

> **Roles are additive**\
> A user’s effective permissions are the combined permissions from all roles they hold across direct and group assignments.

## 7. Notes and Behaviour

* **Groups** and **Organisations** settings are only available in the **management organisation**
* Users can belong to multiple organisations with different roles in each
* Removing a user from a group immediately removes their inherited organisation access
* Child organisations **cannot** create or modify groups
